Water restoration technician extracting water from a flooded basement
Open 24 hours, 7 days a week

Water Damage in Your Home?
We’re On Our Way.

Every minute of standing water increases damage and mould risk. Polaris is available 24 hours a day, 7 days a week—including weekends and holidays.

CALL NOW: 289-630-0911
Locally Owned & Operated
Open 24 hours, 7 days a week
Insurance Claim Documentation
IICRC Standards Followed

Water spreads fast

Why You Can’t Wait to Call

01

Water spreads within minutes—soaking drywall, flooring, and insulation before you even notice.

02

Mold growth can begin in as little as 24–48 hours in wet materials.

03

Delayed response often means the difference between drying and demolition.

The fastest call you make today could save you thousands in repairs tomorrow.

Complete water mitigation

Emergency Water Services

Technician extracting standing water

Emergency Water Extraction

Industrial pumps and vacuums remove standing water fast.

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Commercial structural drying equipment

Structural Drying & Dehumidification

Commercial equipment prevents warping, mold, and secondary damage.

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Basement water removal and contents care

Basement & Flood Water Removal

Complete cleanup from storm or groundwater flooding.

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Restored dry interior after water damage

Mold Prevention Treatment

Antimicrobial treatment during drying helps reduce the risk of mould growth.

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From first call to fully dry

How It Works

01

Call Us

Open 24 hours, 7 days a week.

02

Rapid Dispatch

Available 24/7. We dispatch as fast as possible—call for a real arrival estimate.

03

Assessment & Extraction

Moisture mapping and immediate water removal.

04

Drying & Monitoring

Daily equipment checks until fully dry.

05

Insurance Coordination

We document the loss and work with your adjuster.

Local. Accountable. Ready.

Why Homeowners Choose Polaris

When water is moving through your home, you need clear answers and decisive action—not another transfer to a call centre.

Local responsibility. Documented standards. Clear communication.
01

24/7 real-person dispatch

02

We document everything your adjuster needs

03

IICRC-trained technicians

04

Erin-based and locally owned

05

Transparent, itemized estimates

IICRC Certified Firm

What we stand behind

What You Can Count On

Open 24 hours, 7 days a week

A real person answers nights, weekends, and holidays. No call centre.

Nothing Starts Without Your OK

We explain what we found and what it costs before work begins.

Documented for Your Insurer

Photos, moisture readings, and itemized scopes from day one.

Locally Owned in Erin

A local team you can reach directly, from first call to final walkthrough.

Local response area

Erin-based restoration support across the region.

A local team means clear communication, practical arrival updates, and support that stays close from first assessment through final walkthrough.

Dispatch base

9053 Wellington Road 50, Erin, ON L7J 2L8

Priority 24/7 response

Erin

Priority 24/7 response

Guelph

Priority 24/7 response

Orangeville

Priority 24/7 response

Fergus

Priority 24/7 response

Call to confirm arrival time

Kitchener

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Cambridge

Call to confirm arrival time

Brampton

Call to confirm arrival time

Mississauga

Call to confirm arrival time

Milton

Call to confirm arrival time

Oakville

Call to confirm arrival time

Vaughan

Call to confirm arrival time

Plus all points in between — call to confirm coverage for your address.

Not sure whether your property is in range? Call our dispatch team for a clear answer.

Call 289-630-0911

Serving homes across Wellington, Peel, Halton, Waterloo, and York regions

Clear answers

Water Damage FAQ

How fast can you respond?

Available 24/7. We dispatch as fast as possible—call for a real arrival estimate.

Will insurance cover the restoration?

Many sudden and accidental losses are covered. Your policy determines coverage, and we document the damage for your insurer.

What should I do while waiting?

If safe, shut off the water source and electricity near affected areas. Avoid contaminated water and household vacuums.

How long does drying take?

Most properties require three to five days of professional drying, depending on materials and water migration.

Open 24 hours, 7 days a week

Tell us what happened. We’ll take it from here.

Share what you know, even if you are unsure of the source or extent. Our team will follow up and explain your options clearly.

Polaris Restoration Group service van — Your Guide Through the Storm

Residential · Commercial · Industrial

Get Help Now

Start here. Our team is available 24/7 and will call you back.

Available 24 hours a day, 7 days a week. No spam.

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