Certified, confidential careSewage Backup or Contamination?
Sewage Backup or Contamination?
Discreet, Certified Cleanup.
Sewage backups are stressful and sensitive. Our team handles cleanup, sanitization, and restoration quickly and discreetly—protecting your home and your family’s health.
CALL NOW: 289-630-0911Certified Biohazard Cleanup
Direct Insurance Billing
24/7/365 Dispatch
Discreet Professional Service
Health and safety first
Why Sewage Backups Require Professional Handling
01
Category 3 water can contain bacteria, viruses, and contaminants that pose serious health risks.
02
DIY cleanup can spread contamination beyond the original affected area.
03
Proper sanitization requires specialized equipment, containment, and disposal protocols.
Our team manages every step safely, methodically, and without judgment.
Controlled from start to finish
Cleanup & Sanitization Services
Full Sanitization & Disinfection
Professional antimicrobial treatment of affected areas.
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Contaminated Material Removal
Careful removal and disposal of unsalvageable materials.
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Odor Removal & Air Treatment
Odor eliminated at its source instead of being masked.
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Biohazard Cleanup
Controlled handling of Category 3 water and biological contaminants.
Request This ServiceA careful, documented process
How It Works
01
Call Us
Reach a real person 24/7.
02
Discreet Dispatch
Technicians arrive with full PPE and containment.
03
Safe Extraction
Contaminated water and waste are removed.
04
Sanitize & Disinfect
Affected surfaces receive full professional treatment.
05
Restore & Confirm
Drying, air treatment, and a final walkthrough.
Professional care without judgment
Why Homeowners Trust Polaris
We protect your privacy, explain each step clearly, and treat your property with respect.
Local responsibility. Documented standards. Clear communication.
Category 3 handling protocols
Full PPE and containment procedures
Direct insurance billing
Erin-based and locally owned
Odor eliminated at the source
IICRC StandardsInsurance CoordinationClient FeedbackLocally Owned
Community feedback
Trusted in Sensitive Situations
Scan or click to review Polaris“The team explained what was happening before any work began and kept us updated every day.”
Homeowner · Erin
“They treated our home and belongings with care during a very stressful week.”
Homeowner · Guelph
“Clear communication, respectful technicians, and a result that made the house feel safe again.”
Property owner · Orangeville
“We always knew the next step, the timing, and what would be documented for insurance.”
Homeowner · Fergus
“The crew arrived prepared and worked methodically without adding to the disruption.”
Homeowner · Erin area
“They answered every question patiently and left the affected area clean and orderly.”
Local homeowner
“The itemized updates made the insurance process much easier to understand.”
Property manager · Wellington County
“Professional from the first phone call through the final walkthrough.”
Homeowner · Guelph area
“Our personal items were carefully documented, moved, and returned once the work was complete.”
Homeowner · Erin
“Calm, capable, and considerate—the kind of help we needed in that moment.”
Local homeowner
“The team explained what was happening before any work began and kept us updated every day.”
Homeowner · Erin
“They treated our home and belongings with care during a very stressful week.”
Homeowner · Guelph
“Clear communication, respectful technicians, and a result that made the house feel safe again.”
Property owner · Orangeville
“We always knew the next step, the timing, and what would be documented for insurance.”
Homeowner · Fergus
“The crew arrived prepared and worked methodically without adding to the disruption.”
Homeowner · Erin area
“They answered every question patiently and left the affected area clean and orderly.”
Local homeowner
“The itemized updates made the insurance process much easier to understand.”
Property manager · Wellington County
“Professional from the first phone call through the final walkthrough.”
Homeowner · Guelph area
“Our personal items were carefully documented, moved, and returned once the work was complete.”
Homeowner · Erin
“Calm, capable, and considerate—the kind of help we needed in that moment.”
Local homeowner
Before & after
Discreet, Thorough Sewage Cleanup
Explore three restoration outcomes. Drag each divider to see the transformation.
Erin, Ontario
What happened
A drain backup contaminated the basement floor and lower wall materials, making the space unsafe to occupy.
What we did
We established containment, extracted waste, removed affected porous materials, disinfected all surfaces, treated the air, dried the structure, and verified the area before handoff.
Drag the image to compare.
Orangeville, Ontario
What happened
A toilet backup spread Category 3 water across the bathroom floor and into the lower drywall.
What we did
We contained the room, removed contamination, disinfected every affected surface, dried the cavity, and restored the finishes.
Drag the image to compare.
Guelph, Ontario
What happened
A floor-drain backup affected the laundry room slab, baseboards, and lower wall materials.
What we did
We safely extracted the backup, removed porous materials, sanitized and dried the room, then completed clean repairs.
Drag the image to compare.
Local response area
Erin-based restoration support across the region.
A local team means clear communication, practical arrival updates, and support that stays close from first assessment through final walkthrough.
Dispatch base
9053 Wellington Road 50, Erin, ON L7J 2L8
Erin
24/7 response coverage
Guelph
24/7 response coverage
Orangeville
24/7 response coverage
Fergus
24/7 response coverage
Kitchener
24/7 response coverage
Cambridge
24/7 response coverage
Brampton
24/7 response coverage
Mississauga
24/7 response coverage
Milton
24/7 response coverage
Oakville
24/7 response coverage
Vaughan
24/7 response coverage
Plus all points in between — call to confirm coverage for your address.
Not sure whether your property is in range? Call our dispatch team for a clear answer.
Call 289-630-0911Serving homes across Wellington, Peel, Halton, Waterloo, and York regions
Clear answers
Sewage Cleanup FAQ
Is sewage backup covered by insurance?
Coverage varies by policy and may depend on a sewer-backup endorsement. We document the loss and coordinate with your insurer.
How do I identify Category 3 water?
Water from sewage lines, toilets with fecal matter, or flooding that may contain pathogens is treated as Category 3.
Can I stay in my home?
That depends on the affected area and containment options. We explain whether temporary relocation is recommended.
How long does cleanup take?
Initial extraction and sanitization may take one to two days. Drying and restoration can take several more.
Will odor remain?
Our process removes contaminated material, treats surfaces, and addresses air quality so odor is eliminated at its source.
Request support
Tell us what happened. We’ll take it from here.
Share what you know, even if you are unsure of the source or extent. Our team will follow up and explain your options clearly.
Residential · Commercial · Industrial