Privacy Policy

Last updated: September 2026

Information We Collect

When you submit a form or call us, we collect details such as your name, phone number, property address, contact preferences, insurance status, and information about the damage.

How We Use It

We use your information to respond to your request, schedule and perform services, communicate with you and your insurer (with your consent), and improve our services.

Cookies & Analytics

Our website uses cookies and analytics tools (such as Google Tag Manager) to understand site usage and measure advertising. You can disable cookies in your browser settings.

Sharing

We do not sell your personal information. We share it only with service providers that help us operate (e.g., email and SMS delivery), your insurer when you authorize it, or when required by law.

Security & Retention

We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as required by law.

Your Rights

Under Canadian privacy law (PIPEDA), you may request access to or correction of your personal information, or withdraw consent, by contacting us.

Contact

Polaris Restoration Group, 9053 Wellington Road 50, Erin, ON L7J 2L8 · info@polarisrestoration.ca · 289-630-0911